Privacy Policy

Privacy Policy for Happy Journey Tours & Travels

Your Privacy Matters

At Happy Journey Tours & Travels, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, book a service, or contact us.  

Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card or debit card details (processed securely by our payment gateway).
  • Booking Information: Travel preferences, itinerary details, and special requests.
  • Communication Information: Messages, emails, and chat logs.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Bookings: To complete your booking, confirm your itinerary, and provide necessary travel arrangements.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
  • Improving Our Services: To analyze usage patterns, identify trends, and enhance our services.
  • Marketing and Promotions: To send you relevant offers, newsletters, and promotional materials (with your consent).
  • Legal Compliance: To comply with legal obligations and regulatory requirements.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:  

  • Encryption: Sensitive information, such as payment details, is encrypted using industry-standard encryption techniques.  
  • Secure Data Storage: We store your data on secure servers with access controls.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Employee Training: Our employees are trained to handle personal information responsibly and securely.

Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in providing our services, such as:  

  • Payment Gateways: To process your payments securely.
  • Transportation Providers: To arrange your transportation.

We only share the necessary information with these third-party providers and require them to comply with strict data privacy standards.

Your Rights

You have the right to:

  • Access Your Information: Request access to your personal information.
  • Correct Your Information: Request correction of any inaccuracies in your personal information.
  • Delete Your Information: Request deletion of your personal information.
  • Object to Processing: Object to the processing of your personal information for certain purposes.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:  

[info.happycabs@gmail.com]